Privacy & Cookies Policy

  • Costa & Bandeira Guedes de Azevedo, Lda, operating under the registered national trademark PBA® and commercially known as PBA Luxe Transport & Hosting, is committed to protecting your privacy. This Privacy & Cookies Policy explains how we collect, use, and safeguard your personal information in strict compliance with the General Data Protection Regulation (GDPR).

  • We only collect personal information that you voluntarily provide to us when you fill out our contact or quote forms, or when you contact us directly via email or instant messaging apps (WhatsApp, Viber, WeChat, Line). This information may include:

    • Full Name

    • Email Address and Phone Number

    • Travel details (pickup/drop-off locations, dates, flight numbers, number of passengers)

  • We use your personal data exclusively to:

    • Process and respond to your quote requests.

    • Manage, coordinate, and execute your executive transfers or private tours.

    • Communicate with you regarding your bookings or urgent service updates.
      We do not use your data for marketing newsletters unless you explicitly give us consent to do so.

  • We do not sell, rent, or trade your personal information. To successfully execute your services, your travel details may be shared strictly under confidentiality with our licensed local partner operators. We may also share data if required to comply with Portuguese and European legal obligations (such as tax regulations or RNAAT reporting).

  • We implement appropriate technical measures to protect your data against unauthorized access. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by Portuguese accounting and legal retention laws.

  • Our website uses cookies to improve your browsing experience, analyze site traffic, and ensure the proper functioning of our quote and contact forms:

    • Essential cookies: these are necessary for the website to function securely and allow you to navigate and use our forms. The website cannot function properly without these cookies.

    • Analytics cookies: we may use standard web analytics tools to understand how visitors interact with our website, helping us improve our services. This data is aggregated and completely anonymous.

    Managing cookies: you can choose to accept or decline cookies through the interactive banner that appears when you first visit our website. You can also modify your web browser settings to block or delete cookies at any time.

  • Under the GDPR, you have the right to access, rectify, or request the permanent deletion of your personal data at any time. You can also object to or restrict its processing. To exercise any of these rights, please contact us at info@pbahosting.com.

  • If you have any questions about this Privacy & Cookies Policy, please contact us:

    • Company Name: Costa & Bandeira Guedes de Azevedo, Lda.

    • Tax / VAT Number: PT 515 578 290

    • Licensing: RNAAT 728

    • Email: info@pbahosting.com

    • Base of Operations: Porto, Portugal